Terms and Conditions of Sale

Polyglot Publishing — Gaspard Meissonnier, 6 rue d'Armaillé, 75017 Paris, France. SIREN: 989 529 268 — Paris Trade Register. VAT: FR10 989529268. Show phone number. [email protected]

These Terms govern direct sales on https://www.polyglot-publishing.com. They do not apply to purchases made via third-party platforms.

These Terms are drafted in French; their versions in other languages are translations provided for the customer's convenience, and only the French version is legally binding. The version applicable to an order is the one in force on the day the order is placed. Polyglot Publishing keeps every successive version of these Terms and provides it on simple request to [email protected].

a) Digital e-books: PDF (all sizes), laid out to order and provided for download within the time limit set out in article 4.

b) Print-on-demand books: each book is manufactured individually after the order, according to the language combination and bilingual presentation mode selected by the customer (alternating reading, parallel columns, etc.), by our print partners Lulu Press, Inc. and Expresta. Polyglot Publishing is the legal seller.

c) Translation: depending on the title, the texts we publish have one of three origins. They are either produced by computerised means — programs developed by Polyglot Publishing, automatic translators and artificial intelligence engines — from the English-language version of the work, then checked by our own verification processes; or taken from human translations already in the public domain and reproduced without alteration; or a combination of both, where a single book mixes the two origins. The copyright page of each book states which of these three origins applies and, where human translations are used, names the editions reproduced.

d) Nature and limits of the translation: the books are language-learning tools that present a text together with its translation. The translation seeks to render the meaning of the original text faithfully, but cannot be guaranteed free of inaccuracies, omissions, mistranslations or debatable wording choices, in particular when it is produced by computerised means. It is neither a certified nor an official translation, and must not be relied upon for any legal, medical, technical, administrative or professional purpose. These characteristics form part of the product description against which its conformity is assessed: an isolated imperfection in the translation does not, in itself, constitute a lack of conformity. By contrast, a missing or truncated text, or a text rendered in a language other than the one ordered, does, and is covered by the guarantees in section 8.

e) Content of the works and descriptive information: the texts published are old works in the public domain. Their content — facts, opinions, depictions and vocabulary — reflects their author and their time, and may today appear inaccurate, dated or offensive; Polyglot Publishing does not endorse it and does not guarantee its accuracy. The summaries, biographies, historical notes and language levels (CEFR) accompanying the books are given for information only.

Prices shown on the site include all taxes. The amount displayed is the amount charged: nothing is added before you confirm your order, apart from shipping costs for printed books, which are stated separately before payment. Books, in any format — print, digital and audio —, are subject to the reduced VAT rate of 5.5% (article 278-0 bis A of the French General Tax Code); this rate is 2.10% in Corsica, Guadeloupe, Martinique and Réunion, and VAT does not apply in French Guiana or Mayotte. The net amount, the VAT rate and the VAT amount are shown on the payment page and on the invoice. Payment is made online via Stripe and is debited immediately upon confirmation. Polyglot Publishing does not store card numbers. For delivery outside the European Union, customs duties and import taxes may be charged on arrival and are payable by the recipient.

After payment, the e-book is accessible: from the order confirmation page, by e-mail (via Resend), and from the customer account if the purchase was made while logged in.

The ebook is produced to order: it is usually available within a few minutes and may take up to 48 hours. If the ebook is not available after 48 hours, its price is refunded automatically.

The link is valid indefinitely. Limit: 15 downloads maximum across 8 different formats (portrait phone, small e-reader, computer, etc.). The customer is responsible for saving the file. In the event of a proven technical problem before the quota is reached, contact [email protected].

Each e-book contains a digital watermark (visible or invisible) linked to the order, enabling identification of the file in the event of unauthorised distribution. E-books are for strictly personal use. Any unauthorised sharing constitutes copyright infringement.

Manufacturing time: 2 to 5 business days (Lulu Press or Expresta depending on the order). Total indicative timeframe: 5 to 25 business days depending on the destination country.

A tracking number is sent by e-mail via Resend once dispatched. Delivery is available in most countries subject to partner conditions.

Print books: pursuant to art. L. 221-28 3° of the French Consumer Code, the right of withdrawal does not apply to goods manufactured to the consumer's specifications. Each book is produced individually to the customer's chosen language combination and bilingual presentation mode and cannot be restocked or resold. No returns or refunds will be accepted on this basis.

Statutory warranty of conformity (French art. L. 217-1 et seq. Consumer Code): applies for 2 years from provision (e-books) or delivery (printed books). It covers defects existing at the time of delivery: damaged printing, missing pages, unreadable file, wrong item received. It does not cover a change of mind.

Warranty against hidden defects (French art. 1641 et seq. Civil Code): if a hidden defect renders the product unfit for its intended use or significantly reduces its use, you have 2 years from discovery of the defect to act. You may choose between cancellation of the sale or a price reduction (art. 1644).

Defective print books: contact [email protected] with photos and order number. Polyglot Publishing will coordinate with Lulu Press or Expresta for a reprint or, where not possible, a refund.

For printed books, the statutory information on the legal guarantee of conformity is reproduced below (article D. 211-2 of the French Consumer Code):

The consumer has two years from delivery of the goods to obtain the benefit of the legal guarantee of conformity where a lack of conformity appears. During that period, the consumer need only establish the existence of the lack of conformity, and not the date on which it appeared.

Where the contract of sale of the goods provides for the supply of digital content or a digital service on a continuous basis for more than two years, the legal guarantee applies to that digital content or that digital service throughout the period of supply provided for. During that period, the consumer need only establish the existence of the lack of conformity affecting the digital content or the digital service, and not the date on which it appeared.

The legal guarantee of conformity requires the trader, where applicable, to supply all the updates necessary to keep the goods in conformity.

The legal guarantee of conformity gives the consumer the right to have the goods repaired or replaced within thirty days of his request, free of charge and without major inconvenience to him.

Where the goods are repaired under the legal guarantee of conformity, the consumer benefits from a six-month extension of the original guarantee.

Where the consumer asks for the goods to be repaired but the seller imposes replacement, the legal guarantee of conformity is renewed for a period of two years from the date on which the goods are replaced.

The consumer may obtain a reduction in the purchase price while keeping the goods, or terminate the contract and be refunded in full against return of the goods, where: 1° The trader refuses to repair or replace the goods; 2° The repair or the replacement of the goods takes place after a period of thirty days; 3° The repair or the replacement of the goods causes major inconvenience to the consumer, in particular where the consumer definitively bears the cost of taking back or removing the non-conforming goods, or bears the cost of installing the repaired or replacement goods; 4° The non-conformity of the goods persists despite the seller's unsuccessful attempt to bring them into conformity.

The consumer is also entitled to a reduction in the price of the goods or to rescission of the contract where the lack of conformity is so serious as to justify an immediate price reduction or an immediate rescission of the contract. The consumer is then not required to ask for the goods to be repaired or replaced beforehand.

The consumer is not entitled to rescission of the sale where the lack of conformity is minor.

Any period during which the goods are out of use with a view to their repair or their replacement suspends the guarantee period remaining to run, until the repaired goods are delivered.

The rights set out above arise from the application of articles L. 217-1 to L. 217-32 of the French Consumer Code.

A seller who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to 300,000 euros, which may be raised to 10% of average annual turnover (article L. 241-5 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects, under articles 1641 to 1649 of the French Civil Code, for two years from the discovery of the defect. That guarantee gives the right to a price reduction if the goods are kept, or to a full refund against return of the goods.

For e-books, the statutory information on the legal guarantee of conformity of digital content is reproduced below (article D. 211-3 of the French Consumer Code):

The consumer has two years from the supply of the digital content or the digital service to obtain the benefit of the legal guarantee of conformity where a lack of conformity appears. During a period of one year from the date of supply, the consumer need only establish the existence of the lack of conformity, and not the date on which it appeared.

The legal guarantee of conformity requires the trader to supply all the updates necessary to keep the digital content or the digital service in conformity.

The legal guarantee of conformity gives the consumer the right to have the digital content or the digital service brought into conformity without undue delay after making the request, free of charge and without major inconvenience to him.

The consumer may obtain a reduction in the price while keeping the digital content or the digital service, or terminate the contract and be refunded in full in exchange for giving up the digital content or the digital service, if: 1° The trader refuses to bring the digital content or the digital service into conformity; 2° The bringing of the digital content or the digital service into conformity is delayed without justification; 3° The digital content or the digital service cannot be brought into conformity without costs being imposed on the consumer; 4° Bringing the digital content or the digital service into conformity causes major inconvenience to the consumer; 5° The non-conformity of the digital content or the digital service persists despite the trader's unsuccessful attempt to bring it into conformity.

The consumer is also entitled to a reduction in the price or to rescission of the contract where the lack of conformity is so serious as to justify an immediate price reduction or an immediate rescission of the contract. The consumer is then not required to ask beforehand for the digital content or the digital service to be brought into conformity.

Where the lack of conformity is minor, the consumer is entitled to cancellation of the contract only if the contract does not provide for the payment of a price.

Any period during which the digital content or the digital service is unavailable with a view to bringing it back into conformity suspends the guarantee period remaining to run, until the digital content or the digital service is again supplied in conformity.

The rights set out above arise from the application of articles L. 224-25-1 to L. 224-25-31 of the French Consumer Code.

A trader who obstructs in bad faith the implementation of the legal guarantee of conformity is liable to a civil fine of up to 300,000 euros, which may be raised to 10% of average annual turnover (article L. 242-18-1 of the French Consumer Code).

The consumer also benefits from the legal guarantee against hidden defects, under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. That guarantee gives the right to a price reduction if the digital content or the digital service is kept, or to a full refund in exchange for giving up the digital content or the digital service.

Purchase grants a personal, non-exclusive, non-transferable licence for strictly private use. Any reproduction, distribution or resale is prohibited and constitutes copyright infringement.

The original works published are in the public domain. The translations, notes, layouts, covers and bilingual compositions produced by Polyglot Publishing are, however, protected by copyright, and the purchase transfers no right in them.

The term of copyright protection varies from country to country: a work that is free of rights in France may still be protected elsewhere, notably in the United States, Spain, Mexico or Colombia. Polyglot Publishing examines the status of each work in the countries concerned and does not offer it for sale where it knows the work to be still protected, based on the location of the connection and the delivery country. The customer undertakes to give an accurate delivery country and not to circumvent these restrictions, in particular by means of a virtual private network or an accommodation address; the customer shall not import, reproduce or distribute a book in a country where the work is still protected. Polyglot Publishing is not liable for the consequences of any such circumvention.

Any rights holder who considers that a title infringes their rights in a country may write to [email protected], identifying the title, the country concerned and the basis of their rights: sale of the title in that country is suspended as promptly as possible while the claim is examined.

Polyglot Publishing is responsible for the proper performance of the sale under the conditions laid down by law. It cannot be held liable for damage resulting from any use of the book or its translation other than the reading and language learning for which it is intended, in particular where the customer relies on the translation to make a decision, perform an act or produce a communication of a legal, medical, financial or professional nature.

Polyglot Publishing is released from all or part of its liability if it proves that the non-performance or improper performance of the contract is attributable either to the customer, for example where the delivery address is wrong, or to the unforeseeable and insurmountable act of a third party unconnected with the supply, or to force majeure within the meaning of article 1218 of the French Civil Code (article L. 221-15 of the French Consumer Code).

Where the buyer is a business — school, library, company —, the liability of Polyglot Publishing, for all causes combined, is limited to the price paid for the order concerned and does not extend to indirect loss, such as loss of turnover, customers or data, save in the event of gross negligence or wilful misconduct.

Nothing in these Terms limits or excludes the rights that consumers derive from mandatory provisions of law, in particular the legal guarantees in section 8, nor the liability of Polyglot Publishing for personal injury or for gross negligence or wilful misconduct.

Data is processed in accordance with the Privacy Policy. Main providers: Stripe (payment), Resend (e-mails), Lulu Press and Expresta (printing and delivery), Trustpilot (customer reviews).

In the event of an unresolved dispute, the customer may refer the matter free of charge to: MED CONSO DEV — https://medconsodev.eu/ — Centre d'Affaires Stéphanois, Immeuble l'Horizon, 3 rue J. Constant Milleret, 42000 Saint-Étienne, France.

These Terms are governed by French law. A consumer residing in another country retains the protection afforded by the mandatory provisions of the law of that country. In the event of a dispute, the consumer may bring proceedings, in addition to the courts having jurisdiction under ordinary rules, before the court of the place where they lived when the contract was concluded or when the harmful event occurred (article R. 631-3 of the French Consumer Code); a consumer residing in another Member State of the European Union may bring proceedings before the courts of their domicile.

If any provision of these Terms is held to be void or unenforceable, it shall be deemed unwritten, and the remaining provisions shall remain in full force.

a) Purpose: the “Bilingual Translator” extension for the Chrome browser displays a web page in the language chosen by the customer, alongside the original text or beneath it (two columns, paragraph by paragraph, synchronised line by line, translation only). The translation is produced by the translator built into the Chrome browser, on the customer’s device; the splitting of sentences and their alignment are carried out by the servers of Polyglot Publishing. This machine translation falls within article 2 d): it may contain inaccuracies and is not authoritative. The extension requires an account on the website and a recent version of Chrome; some pages and some language combinations may not be supported.

b) Trial and subscription: a free trial of fifteen pages is offered on first use (a page means one address read, counted once more for each 100,000 characters). The subscription then costs €3.99 per month, all taxes included; the VAT applied is that of the customer’s country for services supplied by electronic means, and its detail appears on the payment page and on the invoice. The subscription is paid monthly in advance through Stripe and renews from month to month until cancelled. If a payment fails, access is suspended until payment is made.

c) Cancellation: the customer may cancel at any time, free of charge, from the extension page of their account on the website. Cancellation takes effect at the end of the current month, which has already been paid and is not refunded. Deleting the account ends the subscription.

d) Right of withdrawal: as the subscription is a service, the consumer has fourteen days from subscribing to withdraw, without having to give a reason, by any unambiguous statement, in particular a message to [email protected]. The first month is then refunded in full, within fourteen days, using the means of payment used.

e) Fair use: the extension is intended for personal reading. To preserve its operation and prevent abuse, its use is capped at 1,500,000 characters read per day and per account, of which 250,000 synchronised line by line, at most 50,000 on any one page, and at three devices per account over twenty-four hours. On libraries of free e-books (Project Gutenberg, Wikisource, Internet Archive, Gallica and similar sites), the extension translates an excerpt of about 40,000 characters per site and per day, then refers the user to the bilingual edition from Polyglot Publishing where one exists. Once a cap is reached, reading is suspended until the next day (for synchronised line by line, the page continues in two columns), with no other consequence. Polyglot Publishing may raise these caps at any time; it will lower them for a subscription in progress only after informing the customer at least one month in advance, in which case the customer may cancel.

f) Methods: the splitting, alignment and layout carried out by the extension and by the servers of Polyglot Publishing are protected. The customer shall not extract, reproduce or circumvent them, query them in an automated manner, share their account or transfer access to it. In the event of a breach, Polyglot Publishing may suspend access after informing the customer.